How Do I Keep Tech Problems from Negatively Affecting My Hotel or Restaurant?

Today’s hospitality industry has become increasingly reliant upon technology. With so many customers travelling for business, in-house Wifi is a necessity. Hotel guests need the ability to do their work from their hotel room. Others like to take a “working lunch” and bring along their computers to squeeze in a few extra working minutes between bites.

That’s why hotels and restaurants can’t afford to waste time waiting for a repairman to come to get their IT back up and running again. Customers need access to the tools they have become accustomed to, and if they can’t get them when they need them, they’ll simply move along to a different hotel or restaurant that can deliver what they need.

With everything from POS systems to back of the house software, online reservations, and phone systems reliant on computers, IT failures can derail even the most profitable hotel or restaurant.

That’s why leading San Francisco hotels and restaurants turn to DeVeera.

We have the experience to implement and manage a comprehensive suite of IT services to help provide San Francisco businesses with reliable uptime and continuous IT monitoring, maintenance, and support.

Can the Right IT Support Help You Understand Your Hotel or Restaurant Better?

Data gathering and analytics can be a critical tool in helping San Francisco area hotel or restaurant owners to keep their overall costs in line. This is an important aspect every business owner is interested in understanding.

DeVeera provides hotel and restaurant owners with the necessary tools to track processes across their operations in a seamless, easy-to-use software – pinpointing unnecessary spending and wasted resources which negatively impact their bottom line.

What Applications Can Help My Hotel or Restaurant?

The hospitality industry is quite complex. With a vast array of vendors requiring regular billing, software which adequately copes with the load is critical. Accurate tracking of inventory is a must to avoid over-ordering and unnecessary expenditures.

Hotel and restaurant guests have come to expect reliable Wifi on every visit, and fully functioning POS systems are no longer a luxury; they are an absolute necessity.

Part of providing an ideal guest experience includes ensuring that customers’ credit and debit cards are protected against theft by cyber predators.

DeVeera provides support for many of the leading applications for the hospitality industry today including:

  • 7shifts — software to support employee scheduling and track labor costs

  • Bluecart — vendor management and online ordering platform

  • Freshbooks — a cloud-based accounting system,
    allowing you to be productive while on the go

  • DineApp — an online reservations system

  • Restaurateur — profit and loss statement generation software

  • Orderly — app supporting one-stop shopping for all of your invoicing, accounting, and inventory needs

  • Review Tracker — keep track of what people are saying about your restaurant across all social media platforms

Where Can I Get Help for My Hotel or Restaurant IT Problems?

DeVeera offers our valued customers 24/7 help desk support.

Among the issues we help our clients solve are:

  • Cabling

  • Network and Wifi Security

  • Wifi for Your Guests

  • Application Development Requirements

  • Cloud Applications

  • FINRA Compliance for Credit Card Transactions

  • Point of Sale (POS) Software and Hardware

  • Communication and Collaboration Between Franchises and Head Office

  • IT Systems Setup

Can Managed IT Services Keep My Hotel or Restaurant IT from Crashing so Often?

Yes. Managed IT Services from DeVeera provides San Francisco area hotels and restaurants with a holistic approach to IT care. We bring you proactive management, monitoring, and maintenance to keep your networks supported, secure, and on track.

How Much Do Managed IT Services Cost?

Your monthly cost is based on the following variables:

  • services

    Your restaurant’s specific needs

  • services

    The size of your IT environment

  • services

    The complexity of your network